H&S Home Services respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, request a quote, submit a form, contact us, or use our services.
1. Information We Collect
We may collect information that you voluntarily provide to us, including:
- Name
- Email address
- Phone number
- Service address and ZIP code
- Approximate home size and number of stories
- Services requested
- Preferred service timeframe
- Photos or other information provided for an estimate
- Messages and communications between you and H&S Home Services
- Payment and transaction information when you purchase services
When you visit our website, certain technical information may also be collected automatically, including:
- IP address
- Browser and device type
- Pages viewed
- Date and time of visits
- Referring website or advertisement
- Website interactions
- Cookie, analytics, and advertising information
How We Collect Information
We may collect information through:
- Forms on our website
- Facebook and Instagram Instant Forms
- Phone calls
- Text messages
- Emails
- Quote and scheduling requests
- Service-related communications
- Cookies, pixels, analytics tools, and similar technologies
How We Use Information
We may use your information to:
- Respond to quote and estimate requests
- Contact you about services you requested
- Prepare and provide estimates
- Schedule and perform services
- Send appointment confirmations and service updates
- Provide customer support
- Process payments
- Maintain customer and transaction records
- Follow up about your experience
- Improve our website, advertising, and services
- Measure advertising performance
- Prevent fraud, misuse, or security issues
- Comply with applicable legal obligations
Email Communications
H&S Home Services may contact you by email regarding:
- Quote requests
- Scheduling
- Service updates
- Customer-support inquiries
- Follow-up communication
- Promotions or special offers when permitted
You may request to stop receiving promotional emails by using any available unsubscribe option, replying to the email, or contacting us at info@hshomeservices.online.
Opting out of promotional emails will not prevent us from sending necessary communications related to an active quote, appointment, payment, or service request.
Calls and Text Messages
Consent to receive promotional calls or text messages is not a condition of purchasing services. Message and data rates may apply.
You may opt out of text messages by replying STOP. For assistance, reply HELP or contact us at info@hshomeservices.online.
Mobile phone information and text-message consent will not be sold, rented, or shared with third parties or affiliates for their independent marketing or promotional purposes.
Facebook / Instagram Instant Forms
When you submit information through a Facebook or Instagram Instant Form, Meta may collect and process that information under Meta’s own privacy policies.
H&S Home Services receives the information you choose to submit and may use it to:
- Respond to your quote request
- Contact you about requested services
- Prepare an estimate
- Schedule services
- Follow up regarding your inquiry
Sharing with Service Providers
We may share information with trusted service providers when reasonably necessary to operate our business. These may include:
- Website and hosting providers, including Wix
- Advertising platforms, including Meta
- Analytics providers
- Email, phone, and text-messaging providers
- Scheduling and customer-management providers
- Payment processors
- Contractors or service providers assisting with requested work
- Professional advisers when reasonably necessary
- Government agencies or other parties when required by law
These providers may access information only as reasonably necessary to perform services on our behalf or under their own applicable privacy policies.
Cookies and Tracking
Our website may use cookies, pixels, analytics tools, and similar technologies to:
- Operate the website
- Remember visitor preferences
- Understand how visitors use the website
- Measure advertising performance
- Improve our website and services
- Deliver or measure relevant advertising
Security
We use reasonable administrative, technical, and organizational measures to protect information in our possession from unauthorized access, misuse, loss, or disclosure.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
Retention
We retain personal information only for as long as reasonably necessary to:
- Respond to inquiries
- Provide requested services
- Maintain business and transaction records
- Resolve disputes
- Comply with legal obligations
- Enforce agreements
- Protect our customers and business
Your Choices and Requests
You may contact H&S Home Services by email at info@hshomeservices.online to request that we:
- Provide information about the personal information we maintain about you
- Correct inaccurate information
- Delete information when legally and operationally permitted
- Update your contact preferences
- Stop sending promotional communications
Intended Audience
Our website and services are intended for adults seeking residential or commercial property-maintenance services.
Third-Party Links
Our website may contain links to third-party websites or services.
H&S Home Services is not responsible for the privacy practices, security, or content of third-party websites. We encourage visitors to review the privacy policies of those websites before providing personal information.
Updates
We may update this Privacy Policy periodically to reflect changes in our business practices, technology, or legal obligations.
Changes will be posted on this page with an updated effective date.
Contact
H&S Home Services
Ocala, Florida
Email: info@hshomeservices.online
Phone: (352) 520-2615
Website: hshomeservices.online